Privacy Policy
Last Updated: May 17, 2025
Ekero Partners, LLC (“Ekero Partners,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your data when you use our website, https://ekeropartners.com/ (the “Platform”), and our investment services.
1. Information We Collect
We collect various types of information, including:
- Registration Information: When you create an account, we collect your name, email address, phone number, and other contact details.
- Financial Information: We collect information about your financial situation, investment goals, and risk tolerance to provide personalized investment services.
- Transaction Information: We record details about your transactions, including investment decisions and account activities.
- Technical Information: We may collect data about your device, browser, and Platform usage, including IP addresses, cookies, and session logs.
- Communication Information: We retain records of our communications with you, including emails, phone calls, and in-app messages.
2. How We Collect Information
We use your information to:
- Provide Investment Services: We utilize your data to offer personalized investment advice, execute transactions, and manage your account.
- Improve Our Services: We analyze usage patterns and feedback to enhance the Platform’s functionality and user experience.
- Comply with Regulations: We process your information to meet regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations.
- Communicate with You: We use your contact information to send updates, notifications, and promotional materials about our services.
3. Information Sharing
We share your information with:
- Regulatory Authorities: We disclose information to comply with legal obligations, regulatory requests, or law enforcement inquiries.
- Service Providers: We engage third-party vendors to process transactions, analyze data, or provide customer support.
- Affiliates and Partners: We may share information with our affiliates or partners to offer joint services or enhance user experience.
4. Data Security
We implement robust security measures to protect your data, including:
- Encryption: We encrypt sensitive information to prevent unauthorized access.
- Access Controls: We limit access to authorized personnel and use secure authentication mechanisms.
- Regular Audits: We conduct periodic security assessments to identify and address potential vulnerabilities.
5. Your Rights
You have the right to:
- Access Your Information: You can request a copy of the personal data we hold about you.
- Correct Inaccuracies: You can update or correct your information to ensure accuracy.
- Delete Your Data: You can request the deletion of your data, subject to regulatory requirements.
- Opt-Out of Marketing: You can opt out of receiving promotional communications from us.
6. Data Retention
We retain your information for as long as necessary to:
- Provide Services: We keep data to manage your account and provide investment services.
- Comply with Regulations: We retain records to meet regulatory obligations and legal requirements.
- Resolve Disputes: We may retain information to resolve disputes or claims.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email, text message, or in-app notification, and these changes will take effect 30 days after we post the updated Policy on the Platform.
8. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
Ekero Partners, LLC
8 The Green STE B
Dover, DE 19901
invest@ekeropartners.com
Phone: +1 580 290 2641
Using the Platform, you consent to this Privacy Policy’s collection, use, and disclosure of your information.